Shipping policy

Shipping & Services Policy – The Barber & Co.

Last Updated: 24-April-2026

Thank you for choosing The Barber & Co. Salon & Studio. We are committed to providing smooth delivery of beauty and grooming products across Pakistan, along with professional in-studio salon services.


Shipping Policy (Products)

Order Processing

Orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Processing time may increase during sales, promotions, or holidays.


Shipping Coverage

We deliver across Pakistan through trusted courier partners.


Delivery Time

Estimated delivery times are:

  • Major Cities: 2–5 business days
  • Other Areas: 3–7 business days
  • Remote Areas: Delivery time may vary depending on courier service availability

Delivery times are estimates only and may be affected by weather, strikes, holidays, or courier delays.


Shipping Charges

Shipping charges are calculated at checkout based on:

  • Delivery location
  • Order weight
  • Courier rates

Free shipping may be offered during promotions and will be clearly mentioned on the website.


Order Tracking

Once your order is dispatched, tracking details may be shared via SMS, email, or WhatsApp (where available) to help you monitor your shipment.


Delivery Issues

Customers must provide accurate shipping details. We are not responsible for delays or failed deliveries due to incorrect information.

If your order is delayed, lost, or damaged, please contact us within 48 hours of delivery.


Cash on Delivery (COD)

Where COD is available:

  • Customers must ensure availability at delivery address
  • Repeated refusal of COD orders may result in restriction of future COD access

Damaged or Missing Items

If your parcel arrives damaged or items are missing:

  1. Take clear photos of the package and contents
  2. Contact us within 48 hours
  3. Our team will review and provide a suitable solution

Services Policy (Salon & Studio)

Our salon and studio services include haircuts, beard styling, tattoos, PMU, eyelashes, eyebrows, facials, and other grooming treatments.

Appointment Booking

  • Advance booking may be required
  • Appointments are subject to availability
  • Walk-ins may be accepted depending on schedule

Cancellations & No-Shows

  • Late arrival may result in reduced service time
  • No-shows may lead to loss of booking priority or deposit (if applicable)
  • Rescheduling should be informed in advance

Service Conditions

  • Results may vary depending on skin, hair, and individual conditions
  • Proper aftercare is essential for best results
  • Touch-ups or corrections may involve additional charges
  • We are not responsible for results affected by improper aftercare

Contact Us

The Barber & Co. (Salon | Studio)
Phone: +92 309 8889333
Email: thebarberandcopk@gmail.com
WhatsApp: https://wa.me/thebarberandco